Describes adoption of microcomputer tutorial for library orientation at state-owned school of approximately 2,800 students. Highlights include advantages and disadvantages of microcomputer-assisted instruction, production of tutorial software, the program, evaluation, and revisions. Goals for library instruction and sampling of questions used to…

This essay offers suggestions to make online public access catalogs (OPACs) less idiosyncratic and more usable. Discussion covers qualitative difference between online catalog and predecessors, challenge of debunking assumptions, skills for success, maintaining an instructional perspective, catalog development for the people by the people, and the…

Describes the components and capabilities of expert systems, discusses the use of such systems in library information applications, and outlines research being done in this area. A project aimed at the development of an expert system for referral services is described in detail, and implications for future research are discussed. (CLB)

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…