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Direct linkTripathi, Manorama; Jeevan, V. K. J. – Quality Assurance in Education: An International Perspective, 2009
Purpose: The paper aims to study how the present distance learning libraries can improve upon their existing services and introduce new ones to enhance quality of services to distance learners. Design/methodology/approach: The paper includes a review of literature on quality assurance in open and distance education in general and student support…
Descriptors: Open Universities, Distance Education, Quality Control, Libraries
Lankes, R. David, Ed.; McClure, Charles R., Ed.; Gross, Melissa, Ed.; Pomerantz, Jeffrey, Ed. – 2002
The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…
Descriptors: Conference Proceedings, Electronic Libraries, Information Science, Information Technology
