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Download full textTroester, Rod – 1988
This study used the sense-making approach of message-q/ing to examine how individuals arrive at an understanding of new technology, in this case, word processing. Subjects were 10 computer naive undergraduate students learning to use word processing as part of a course requirement. Using the WordStar program manual, subjects employed the…
Descriptors: Communication (Thought Transfer), Computer Literacy, Content Analysis, Guides
