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Hirsch, Kenneth William; Kimbrough, Kenneth Laslie – 1983
A study was conducted in September 1981 of factors which influence the process of communication between clients and staff at six high-capacity computer facilities in the Sacramento, California, metropolitan area. These included two large government organizations, a medium-sized corporation, two bibliographic database settings, and a computer…
Descriptors: Communication Problems, Communication Research, Data Processing, Human Relations
