From fall 2021 to summer 2022, the College Completion Network conducted virtual focus groups with administrators at 47 2-year and broad-access 4-year colleges with the goal of better understanding the advising policies, practices, and programs (hereafter referred to as "strategies") that colleges use to support student success.…

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution's standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools…

This book investigates the long-term effects of educational development (ED) programmes on teaching perceptions and practices. The research draws comparisons between an ED programme at a university in the United Kingdom dedicated to advancing teaching, an international university where high-quality education is central to its mission, and two…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

A study of program review at 156 community colleges shows that it is widely used for accountability and program improvement; that substantial use is made of results; and that key leadership support, organizational communication, a clear understanding of purposes, and frequent action on program review recommendations at all organizational levels…

Review of literature concerning the use of program review in higher education lists sources discussing the review process, focusing on the links between program review and other institutional processes, and addressing application of program review principles and practices to different higher education settings. Critical factors for successful use…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

Although different in nature from academic activities, college fund raising also requires planning and management. To develop more responsive executive information systems, development officers must take the lead, ask the right questions, and work closely with campus institutional researchers, registrars, enrollment managers, and computer…

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…

The tales we tell here focus on the ethical issues arising from our research practice with vulnerable young participants and those for whom research has been inextricably linked with European imperialism and colonialism. The importance of relational obligations, temporality and potential for a continuing narrative approach to ethical research…

A discussion of program review at the multicampus University of Maryland focuses on the role of the central system administration in providing a framework that encourages integration of program review into institutional planning and budgeting activities. Systemwide program review procedures are outlined, and the complicating factor of…

The way that a college can transform its periodic self-study process into an ongoing program is addressed, with a focus on the contribution of the institutional research office. Also considered are data elements that self-studies most often require and the way that data elements relate to judgments and interpretations made through the self-study.…

In an effort to review the effectiveness and the impact of the Office of Institutional Research (OIR) at El Paso Community College (EPCC) and to identify and report any significant problems with the quality of service being provided to the college president and other key policy and decision makers, an evaluation plan and survey test instrument…

A summary of the Outcomes Structure developed by the National Center for Higher Education Management Systems (NCHEMS) is presented. The Outcomes Structure consists of three dimensions: those affected by the outcome (the audience); the type of outcome; and when the outcome occurs or is expected to occur (time). Potential uses of the Outcomes…

In higher education, facilities data are essential for long-term capital and financial planning and for testing assumptions underlying anticipated policy change. Executive information systems should incorporate life-cycle considerations (planning, construction, renovation, and management) and resource linkages (describing interrelationships of…