A survey of computer scientists was conducted to identify factors that affect software complexity. A total of 160 items were selected from the literature to include in a questionnaire sent to 425 individuals who were employees of computer-related businesses in Lawrence and Kansas City. The items were grouped into nine categories called system…

As part of a larger endeavor to evaluate the impact of communication technology on organizations, this study assesses the accuracy of information diffusion via electronic-mail and courier-mail systems in two large organizations which have implemented electronic-mail systems in the last three years. Data were obtained through the use of…

This kit on the systems functions in Association of Research Libraries (ARL) member institutions contains 10 source documents from ARL libraries and a summary of data from a 1976 survey on the organization, staffing, and operation of library systems functions. Source documents include: (1) "Library Systems Office Annual Report, 1974-75"…