A study was devised, using 20 undergraduate students chosen at random from an introductory psychology course, to measure the teaching effectiveness of two computer tutorials oriented to the spreadsheet portion of Appleworks. The first tutorial provided a data disk with pre-entered data for the user to manipulate, but no error correction…

Reports on the Online Catalog Public Access Project, a survey of users and nonusers in 31 U.S. libraries conducted for the Council on Library Resources. Characteristics of users, tasks, library setting, and system interface that affect user satisfaction are identified. A 25-item bibliography and user questionnaire are appended. (7 references) (EJS)

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

This investigation of the use of database management systems (DBMS) in a research environment used the Rand Corporation as a case study. After a general introduction in section 1, eight sections present the major components of the study. Section 2 contains an overview of DBMS terminology and concepts, followed in section 3 by a general dsecription…