Purpose: The paper aims to study how the present distance learning libraries can improve upon their existing services and introduce new ones to enhance quality of services to distance learners. Design/methodology/approach: The paper includes a review of literature on quality assurance in open and distance education in general and student support…

A workbook for library instruction was revised using computer-generated examples selected randomly and tailored to six general subject areas. The new version (1) increased the challenge to students; (2) improved student attitudes; (3) increased contact with reference staff; (4) reduced possibility of sharing answers; and (5) was easier to update.…

Interactive multimedia (IMM) is a technology with the potential to change the way people learn, acquire information, and entertain themselves. This technology brings together a range of fields and requires the skills of professionals from those fields. This handbook offers practical advice on issues related to developing successful interactive…