During a period of retrenchment, colleges and universities are increasingly developing employee assistance programs (EAPs) to help personnel cope with personal and work-related problems. Successful EAPs have top management commitment, have written policies and procedure, focus on employee performance, provide professional assistance, involve the…

Total Quality Management (TQM) is defined and described, and its application in higher education institutions is discussed. The paper examines: TQM origins, salient features, importance of organizational leadership and commitment, use of strategic planning, customer orientation, the notion of continuous improvement, assessment of progress, and…

Programming that involves both the alumni association and current students can build good working relationships, promote the alumni office, and help provide efficient student programming. The experiences of several colleges and universities illustrate the creative role alumni can play in campus programs. (MSE)

This article proposes that a feasibility study should precede a major college fund-raising campaign. Issues to consider include what such a study can accomplish, what makes it credible, who should do it and when, how to determine who should be interviewed, time requirements, costs, consultant role, and expectations. (MSE)

The ways in which the Medical College of Pennsylvania has coped with exceptional growth in its externally funded research in the last seven years are discussed. Management has used commercially available computer software and two personal computers to establish five databases and facilitate provision of services. (Author/MSE)

This study compared two methods for evaluating ecological and developmental factors in Individualized Family Service Plans for families of young children with disabilities. The two methods were (1) goals and objectives written from a curriculum-based assessment, and (2) a computerized list of goals and objectives based on professional judgment.…

This article describes efforts in Colorado to develop collaborative relationships among educators to better meet needs of students with disabilities. The article stresses the importance of developing common understanding, developing a full array of services within the delivery system, and addressing school scheduling issues. (JDD)

The South Metropolitan Association Communication Development Program in Flossmoor, Illinois, developed a language-oriented program that improved reading and writing proficiency of students with communication disorders. The program involves development and reading of language experience stories, role playing, vocabulary development, and other…

This paper discusses the elements of a management program to foster the development of speech production in children and youth with hearing impairments. Emphasis is on sensory management, experiential enrichment, and individual instruction. General cautions (e.g., avoid tension) are also offered. (DB)

In one state university, an administrator, working closely with a small group of faculty, established a classroom research group which built on the successes and visibility of an existing campuswide faculty development program. The group won colleague acceptance by fostering interaction and cooperation across disciplines and following a patient…

Evaluation of the impact of prospective students' contacts with the institution is an objective of the admissions research agenda at Tufts University (Massachusetts). An annual survey gathers information on individuals who make inquiries but do not submit an application and on the parents of matriculating students. (MSE)

The University of Arizona's experience with a small-scale fund-raising project to establish a memorial scholarship illustrates that the development office's efforts in guiding a motivated group of donors can pay off. Planning elements included establishing a team, delegating tasks, handling mail and telephone calls, generating enthusiasm, and…

The University of North Carolina responded to escalating waste disposal costs and shrinking landfill space with a structured program of recycling, including a mobile recycling drop, student family housing recycling, a newspaper drop-off site, high-volume glass pick-up, high-volume newspaper pick-up, and cardboard recycling. Campus-wide cooperation…

Reviews the development of the Louisville, Kentucky, public school music program from its establishment in 1844 to its suspension in 1879. Examines rationales for introducing music into the curriculum; debates over teaching methods; and choices of music curricula. Uses primary sources, including minutes and annual reports of the Louisville school…

The legal risks taken by an institution in sponsoring outdoor activities are discussed, drawing on decisions in court litigation. Topics addressed include negligence, degree of risk, spectator safety, athlete safety, release forms, and immunity. The role of adequate precautionary measures is emphasized. (MSE)