Reporting on a study designed to evaluate West Court High School (WCHS, a pseudonym) in Louisiana, this document discusses quantiative and qualitative aspects of the study; the development of interview protocols for the administrators, teachers, students, and parents who participated; and the sociograms developed to assess the interaction patterns…

The materials comprise a 30-hour training package designed to assist workplace supervisors in Australia in understanding the issues and strategies for managing and training a multicultural workforce, particularly when it includes refugees or immigrants of non-English-speaking backgrounds. The course is to be taught by, and these materials are…

This teaching guide contains the materials required to teach a 6-week course in interpersonal communications that was developed for the workers of a Chicago medical center through a partnership involving the medical center, its employees, their union, and Northeastern Illinois University. Based on the student-centered philosophy of teaching, the…