This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

Outlines the simple exercise of measuring the length of an object as a concrete paradigm of the entire process of making chemical measurements and treating the resulting data. Discusses the procedure, significant figures, measurement error, spurious data, rejection of results, precision and accuracy, and student responses. (TW)

This study used the restricted access database of the 1993 National Study of Postsecondary Faculty to examine faculty workload by academic discipline for full-time regularly appointed teaching and research faculty in public Carnegie research I and II and Doctoral I and II institutions (n=2,056). Data are reported for 14 disciplinary areas…