Case management services under NYS PROMISE are provided by a robust and diverse network of case managers and family coaches. Case managers work predominantly with youth in the research demonstration sites, while family coaches work exclusively with the families of intervention group youth enrolled in NYS PROMISE through regional Parent Training…

This guide, which is intended for planners, administrators, and staff involved in state and local welfare reform efforts, summarizes information about the "work first" approach to welfare reform that was gained from comprehensive evaluations of work first programs and discussions with program managers, practitioners, and participants.…

This resource manual has been developed to assist both case managers and management staff in implementing a case management system as an infrastructure for delivering services that will facilitate the positive growth and development of youth and the achievement of individual and organizational performance goals. (The goal of case managers is to…