Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

Basis for systematic computerization of academic research library's reference, collection development, and collection management functions emphasizes productivity enhancement for librarians and support staff. Use of microcomputer and university's mainframe computer to develop applications of database management systems, electronic spreadsheets,…

Describes technological services provided by regional media centers, which generally serve more than one school district--reservation systems, reference, interactive video, computer-related uses, earth stations, microwave and slow-scan television, audio and video duplication, slide and film reproduction, printing, inspection of films and…

This Starter Kit is designed to help organizations and individuals who wish to offer human-mediated information services via the Internet to users in the K-12 community. A six-step process is proposed for organizations to follow in creating an "AskA" service. This process addresses all aspects involved in building and maintaining an AskA…

Eight articles serve as an introduction to the growing presence of technology in libraries. Topics covered include going online with microcomputers, a selection guide to database management software, sensible groundrules for circulating software, selection of software for microcomputer centers, and setting standards for microcomputers in…

Special supplement to "Library Journal" and "School Library Journal" covers topics of interest to school, public, academic, and special libraries planning for automation: microcomputer use, readings in automation, online searching, databases of microcomputer software, public access to microcomputers, circulation, creating a…

This book contains 37 papers on computer use in higher education originally presented at a May, 1992, conference of college and university computer users. Most of the papers describe programs or systems implemented at particular institutions and cover the following: systems for career planning, automating purchasing and financial commitments,…