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Direct linkLong, Lori K.; DuBois, Cathy Z.; Faley, Robert H. – Journal of Workplace Learning, 2008
Purpose: Despite years of advice from researchers that trainee reactions provide training evaluation information that is of very limited use, trainee reactions remain the most commonly used measure of training effectiveness. Because the technology that supports online training facilitates the collection of trainee reaction information during and…
Descriptors: Distance Education, Computer Attitudes, Online Courses, Motivation
Russo, C. W. Russ – 1995
This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…
Descriptors: Audits (Verification), Higher Education, Institutes (Training Programs), Management Teams
