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Direct linkHan, Jung Woo; Nguyen, Thu Thi Minh; Hua, Sang My; Pham, Thanh-Hang – Learning Organization, 2023
Purpose: To understand the unique context forming organizational learning, the current study aims to investigate the antecedents of training and development (TD) practices as an indicator of effective organizational learning from the Vietnam hospitality sector, which has not been studied rigorously. Design/methodology/approach: This study adopts a…
Descriptors: Foreign Countries, Organizational Learning, Training Methods, Training
Sree Rekha, K. R.; Kamalanabhan, T. J. – International Journal of Learning and Change, 2010
This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…
Descriptors: Job Satisfaction, Intention, Foreign Countries, Work Environment
