Reviews three areas of knowledge needed to select an appropriate needs assessment strategy: (1) the criteria for selecting the method, (2) nine needs assessment methods, and (3) a means of categorizing methods. Provides an example of an assessment activity conducted in a small rural hospital. (LRA)

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

This manual describes a systematic process for conducting an educational needs assessment at the building level which includes suggestions for the formation of an advisory group and the use of two Likert Scale surveys. The advisory group is composed of parents, students, and educators; this group carries out the tasks of understanding, planning,…

Because schools must operate in a changing environment, educators must manage change whether they wish to or not. Administrators must plan accordingly, and the best plans arise from a solid theoretical base. This book provides that base, by drawing on systems theory to develop effective approaches to strategic and operational planning in…

This guide is intended for use in teaching a course in the sequential tasks that change a designer's idea into a completed product. Emphasis is placed on the design of a product and the manufacturing system needed to produce it. The first two sections discuss the guide's development within the framework of North Carolina's efforts to improve…

Six papers dealing with decision support and knowledge based systems are presented. Five of the papers are concerned in some way with the use of artificial intelligence techniques in individual or group decision support. The sixth paper presents empirical results from the use of a group decision support system. (CLB)