Personnel administrators should insist on a well-managed exit interview process to monitor departmental turnover and to acquire feedback about the working environment. Some procedures to develop an effective process are discussed. (MLW)

The potential of advancing information and telecommunications technology to transform the workplace in higher education is examined. Demographic, social, and economic trends contributing to this trend and its advantages and disadvantages are also discussed. Suggestions are made for managing the transition to telework, including selection of…

Built on the premise that good school-age care jobs are the cornerstone of high-quality services for school-age youth and their families, this guide presents model work standards for school-age care providers. The guide begins with a description of the strengths and challenges of the school-age care profession. The model work standards are…

Camp program staff and service staff can "war" and negatively affect campers. Frequent causes are misunderstood roles, conflicting expectations, jealousy, and feelings of being undervalued. Presents ideas for integrating program and service staff in the off season, when staff arrive, and during camp, and for dealing with a "civil…

Economic factors, administrative changes, and productivity concerns require that higher education focus more clearly on a variety of issues in four areas of human resource management: (1) the need for leadership in the new, more diverse workforce; (2) work issues (quality of life, alternative scheduling, performance evaluation, training); (3)…

Designed to provide the information and guidance required to establish and operate a workforce planning system for the library, archive, and information sector in developing countries, this manual shows how to collect, analyze, and understand information about the current state of the workforce, about its development, and about the likely future…

The effectiveness of the Occupational Safety and Health Act of 1970 is examined, and it is suggested that employee participation could help improve occupational safety and health in the future, through safety committees, safety circles, safety teams, and individual participation. (MSE)

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

Considers ways in which community colleges can help employers implement programs to improve the work environment and retain trained workers. Presents a model for employee retention that has worked effectively in Pueblo, Colorado. Describes Pueblo Community College's cooperative program with the Wats Marketing Group to help reduce employee…

A combination of economic and societal stresses contributes to workplace violence in higher education. College human resources professionals must become knowledgeable about its causes, implications, prevention, and appropriate responses. A three-tiered plan includes a preventive program, threat-management plan and team, and crisis management team.…

This article suggests ways to develop individual employees' capabilities to minimize the negative effects of workplace stress in higher education, particularly that caused by organizational change. It is argued that early action to prepare employees for change is more beneficial to individuals and the institution than treating dysfunctional…

An overview is presented of social and demographic trends prompting changes in workforce composition and workers' values, and a conceptual model for understanding these changes and their effects on the work environment is offered. The Ohio State University's shared approach to managing the work/family overlap and its policy implications are…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

Colleges and universities should place less emphasis on the leadership of one or a few individual administrators and concentrate on creating a culture of leadership that will empower all members of the institution. The human resource development program at Boston College (Massachusetts) exemplifies the dynamic possibilities of leadership…

A review of research suggests that major factors in job satisfaction among women in higher education administration are (1) perceptions of the communication climate; (2) elements contributing to chronic job stress; and (3) facets of work support. Within each category, a variety of elements are important. (MSE)