Recognizing the responsibility of library staff members of maintain a pleasant environment for the public in the library, this manual discusses the library user's and library employee's rights under the law and how to protect them. It is arranged alphabetically by the type of problem or emergency that may be encountered. The procedure for handling…

Discusses issues related to handling complaints, legal questions; expectations and responsibilities as these relate to the selection of materials by librarians for children and young adults. (CMV)

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

An elementary school librarian initiated a survey of school librarians in Arizona to discover how they dealt with problems in scheduling classes in their media centers and developing curriculum to teach library skills. Results were used to support proposed changes to provide more flexible scheduling and increase teacher/librarian cooperation. (EM)

Discusses the content of the Americans with Disabilities Act (ADA) of 1990 and how it will affect libraries, particularly public libraries, in the areas of employment and public accommodations. Weaknesses of the ADA are addressed, and librarians' roles in providing equal access use are emphasized. (14 references) (LRW)

Suggests that if librarians and libraries are to continue to fulfill their true tasks, they need to adapt to changes resulting from new technology and overcome the professional paralysis that has made most major libraries largely unusable. Problems of size, arrangement, and catalogs are identified as contributors to unusable library. (EJS)

Discusses three school activities--electronic messaging, problem solving, and database searching--that make use of computer telecommunications. Multipurpose services, equipment and software, training and support, low-cost start-up ideas, and the role of the library media center are also covered. Two recommended publications on telecommunication…

Survey of 95 medical school libraries found that 91.5 percent of copies of retracted articles were not tagged as being invalid, that 79 percent of the libraries had tagged none of the retracted studies; and only 16 percent had policies for managing articles that report invalid science. A common attitude against perceived library censorship was…

Describes methods that can be used to encourage appropriate behavior in school libraries and media centers. Creating policy statements is discussed; differences between policy and procedures and rules are explained; reprimands and disciplinary measures are suggested; and sample statements of policy, student responsibilities, and media center…

Identifies and defines categories of barriers that inhibit Environmental Education's growth and development in schools: conceptual, educational, attitudinal, and logistical. Expands on the implications of the barriers and a role for libraries in resolving these problems. (MCO)

This report on one of the activities of the Maine State Library Literacy Project, which was funded in 1986 through the Library Literacy Program, Title VI of the Library Services and Construction Act (LSCA), presents discussions of literacy, adult new readers, literacy programs in libraries, serving adult new readers, selecting materials, and how…

Discusses recommendations from the National Commission on Libraries and Information Science for defining, developing, and promoting library media programs that teach information finding and using skills. Areas covered include helping students develop thinking skills, theoretical implications of current research on how children process information,…

Focuses on role of school library media programs in the fostering of lifelong learning and development of information skills. Highlights include information use and users, access, instruction, consulting, attitude problems, personnel and economic issues, planning and evaluating programs, education of library media specialists, and information…

Discusses recommendations on how social studies concepts should be presented to elementary and secondary school students so that broad understandings and problem-solving skills emerge. Intervention strategies that might be useful to library media specialists as they help teachers and students with resource-based units of instruction are described.…

Asserts that there is a tension between the idea that society is composed of free, rational beings and the view that one group should set themselves up as arbiters for what others should read. Discusses parental rights and the role of parents in determining what books are suitable for children. (CFR)