Conflict among peers is common, and not necessarily a bad thing. Disagreement, teasing, and conflict are part of growing up, and children and adolescents need to develop skills to resolve these clashes. However, bullying, an extreme form of peer conflict or teasing, can be physically and psychologically harmful. Therefore, it is important for…

This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures;…