When the Model Work Standards were first crafted more than two decades ago, they were built on the premise that quality child care jobs are the cornerstone of high-quality services for children and families. The intent of these standards is to make it possible for those who choose family child care as a career to reasonably and responsibly support…

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

A study of the gravity of non-native speakers' speech errors, particularly as viewed in the workplace, was based on two assumptions: that certain features of spoken English contribute more to speech acceptability than others, and that native speakers have an internalized, ordered list of criteria for making judgments about non-native speakers'…

Instructional materials are provided for a workplace communication class that is designed to cover 3 aspects of communication in 9 class hours. The first module on personalities is devoted to the following material found in Smalley and Trent's book, "The Two Sides of Love": introduction to personality categorizing; personality survey; discussions…

For a variety of reasons, including overemphasis on professional autonomy, many classroom teachers experience disillusionment and feelings of isolation. This paper explores teaching clinics as a way to break down barriers and foster dialogue among teachers. The Schenley High School Teacher Center in Pittsburgh, Pennsylvania, developed a teaching…

This teaching guide presents a rationale for proactive social skills training for persons with mental retardation as well as over 100 examples of such instruction across the K-12 continuum. Chapter 1 provides a conceptual framework of social competence with principles of what, when, and how to teach social skills. Chapter 2 discusses the direct…

This module is designed to train paraprofessionals who work with individuals who have disabilities. Both the facilitator's edition and the corresponding student's edition are provided. Chapter 1 describes the job roles of paraprofessionals, including characteristics of successful paraprofessionals. Chapter 2 describes the work environment,…

The instructional materials are intended for use in teaching vocational English and English literacy to limited-English-speaking personnel in the hotel industry. They are designed for learners at three instructional levels, and address job-specific literacy tasks. An introductory section describes the materials and offers suggestions for…

A Pima County (Arizona) adult workplace education program in English as a Second Language (ESL) is outlined. Salient elements in program design, student recruitment and program marketing, student assessment, instructional methods, and program evaluation are noted, and the topical content of the ESL curriculum is charted. Tasks/competencies and…

This guide is designed for Singhalese language training of Peace Corps workers in Sri Lanka, and reflects daily communication needs in that context. It consists of: a list of selected language topics and related language competencies; lesson plans for each topic; culture notes for each topic; and a series of reproducible masters for handouts on a…

This teacher's manual for Sakalava, a dialect of Malagasy, is designed for the specific language instruction needs of Peace Corps personnel in Madagascar. It is written primarily in French and Sakalava, with some titles in English. It consists of 29 topical lessons, each geared to a specific domain and competency and containing information on…

Part of a series that provides practical resources to transition personnel on topics essential to the process of preparing individuals with disabilities for adulthood, this guide focuses on teaching occupational social skills. Chapter 1, "Why Teach Occupational Social Skills?," explains the importance of these skills for successful…

This handbook is intended for use in teaching communication skills to bank employees who are non-native speakers of English. It is designed to accompany a videotape recording (not included here) containing 35 vignettes concerning workplace behavior, communication, and problem-solving. Introductory sections provide brief descriptions of each…

This manual for Malagasy is designed for the specific language instruction needs of Peace Corps personnel working in Madagascar. It is written primarily in English and Malagasy, with introductory sections in French. It consists of 29 topical lessons, each geared to a specific domain and competency and containing information on needed materials,…

The language manual for Kyrgyz was designed for the specific language instruction needs of Peace Corps personnel in Kyrgyzstan. It begins with a brief introduction to the Kyrgyz language, stressing the points at which the Kyrgyz system differs from English, and outlining the Kyrgyz sound system. It then presents 15 topical lessons, each containing…