This study evaluated the sign language skills of 17 adults with mental retardation living in community settings and their habilitation instructors. Results showed staff's sign language competence was only slightly better than that of the residents and was used minimally in interactions with the residents. (Author/DB)

Thirty-seven ways to communicate effectively with board members and superintendents regarding staff development are listed. Formal and informal methods for keeping them both informed and involved are suggested. (JH)

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

Noting that educators agree that involving parents in their children's education improves students' school performance, this paper offers strategies that teachers, schools, and districts can use to help parents feel welcome as partners in their children's education. The strategies discussed in the paper are for educators to: communicate frequently…

A project analyzed, designed, developed, implemented, and evaluated a training program that would enable Trans World Airlines flight service managers to develop effective communication skills. The instructional systems design process was used throughout. The analysis identified the need for communication training for the target population. Program…

This training guide is intended to assist Head Start staff in meeting their communication goals and enhancing their relationships with parents. Each of the guide's modules details module outcomes, key concepts, and background information. Module 1 addresses communication in the Head Start community and is designed to help participants focus on…

This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures;…

This instructional module on listening and the older adult is one in a block of 10 modules designed to provide the human services worker who works with older adults with basic information regarding the aging process. An introduction provides an overview of the module content. A listing of general objectives follows. Two sections present…

A staff development program for the business-office staff is a model for small-to-medium-size districts. A group meets weekly for 60 to 90 minutes to discuss each department's successes, goals, and new business items. Meeting minutes also let other school personnel understand the complexities of running a district. (MLF)

A survey of University of California central administrators sought views on five key aspects of performance appraisal: (1) communication and feedback; (2) work objectives; (3) job duties; (4) communication with supervisors; and (5) effectiveness of communication, training, and rewards. (Author/MSE)

These two manuals provide a suggested format and materials for a one-day workshop designed to train the trainers of counselors who wish to be consultants, as well as to train the counselors to be consultants. Although counselor-consultants can serve many populations, the focus of these manuals is on services to teachers. The trainer's manual…

This self-study training manual for teachers of young children with autism contains nine modules on behavior modification techniques. The modules address: (1) the ABC's of behavior, which discusses discriminating among words that describe feelings and words that describe behaviors, identification of examples of learned behavior, and defining and…

A professional development model is proposed that is based on learning outcomes derived from Bloom's Taxonomy of Intellectual Inquiry. Professional development is depicted as a sequence of learning components: (1) broadened knowledge and comprehension; (2) improved application of that knowledge; and (3) an analysis, synthesis, and evaluation of…

This curriculum guide provides materials for a six-session, site-specific training course in customer service and team problem solving for the Claretian Medical Center. The course outline is followed the six lesson plans. Components of each lesson plan include a list of objectives, an outline of activities and discussion topics for the lesson,…

This module is designed to train paraprofessionals who work with individuals who have disabilities. Both the facilitator's edition and the corresponding student's edition are provided. Chapter 1 describes the job roles of paraprofessionals, including characteristics of successful paraprofessionals. Chapter 2 describes the work environment,…