This article presents the University of New Hampshire's approach to ongoing training of computer users and argues that training is an investment with a large payoff. The article considers factors affecting training success; computer support; academic computing training; and administrative computing training, including developing a user services…

A practicum study was planned and implemented by a working mother for the purpose of developing a child care resource and referral agency in an eastern metropolitan area. The objective of the practicum was to increase the number of child care referrals available to working families by 10 percent over a 10-week period. Of the 110 surveys mailed to…

Experiences gained by the Documentation Center of the German Foundation for International Development have been used to develop this manual on the establishment of information and documentation centers. Guidelines are set forth for the orientation phase of the operation, beginning with a market analysis and consultation with experts in the field.…

This article identifies potential users of disability-related information, lists categories of information need, considers information management at the national and local levels, offers an eight-step series of questions to guide in the provision of information services, and discusses sources of funding. (DB)

This workshop investigated how managers can evaluate, select, and effectively use information resource management (IRM) tools, especially data dictionary systems (DDS). An executive summary, which provides a definition of IRM as developed by workshop participants, precedes the keynote address, "Data: The Raw Material of a Paper Factory,"…

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

Although a sustained campaign has been underway to preserve published materials of importance to scholarly research in the United States, there has not been a similar impetus for the preservation of unpublished materials and the kinds of collections held by archives. A systematic methodology for developing preservation priorities for archival…

Ways the education and training of information professionals can adapt to the rapidly changing information environment are addressed in this paper, which describes a project undertaken by King Research ("New Directions in Library and Information Science Education") to identify current and future competency requirements of librarians and…

Intended as an introductory level treatment for readers with little technical background, this primer focuses on the technology of electronic text, its current utilization, and potential use. Included are explanations of the terms associated with electronic text, an exploration of the use of television in providing videotex services, a call for…

Recently the University of Wisconsin-Madison merged three existing but disparate technology-related units into a single division reporting to a chief information officer. The new division faced many challenges, beginning with the need to restructure the old units into a cohesive new organization. The restructuring process, based on structural…

Colleges and universities are initiating data warehouse projects to provide integrated information for planning and reporting purposes. A survey of 40 institutions with active data warehouse projects reveals the kinds of tools, contents, data cycles, and access currently used. Essential elements of an integrated information architecture are…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

The focus of this project is on the potential implementation of information systems in China which could provide better access to large North American bibliographic databases for the academic community. The development of a general model for implementing any educational innovation in any context is introduced. This general model is then used to…

A 1983 site-visit survey of 20 colleges actively engaged in developing their information technology (IT) expertise and resources indicate that many teachers do not appreciate the relevance of the computer to their work; few colleges have an effective and structured approach to IT in terms of staffing, equipment, or application; and lack of…