Attempts to bring a practical emphasis to the subject of sales training guidance for both newer and more experienced sales trainers. Explores the potentials, procedures, and possible limitations of applying a strategic planning process within corporate sales training functions. (CT)

Discusses aberrant, or disruptive, behavior in an industrial/business, classroom-based, instructor-led training setting. Three examples of aberrant behavior are described, typical case studies are provided for each, and preventive (long-term) and corrective (on-the-spot) strategies for dealing with the problems are discussed. (LRW)

Discusses problem areas in instruction, course development, and training administration, suggesting that a dominant factor in training effectiveness is an awareness of the limitations of the human mind to absorb material within a limited time period. Why the rule of seven can increase effectiveness of all training is explained. (MBR)

In Japan, learning through experience is incorporated into new employee training programs to help prepare employees mentally, physically, and emotionally for the increasingly complex challenges of corporate life. Discusses the year-long training program, corporate handbook revision, work experience, and physical and mental discipline. (CT)

The author defines self-instruction as any training method in which the trainee has control over the pace and to some extent the conditions of his learning. He discusses requirements for application of self-instructional methods: knowledge component isolation, material relevance, adaptable entry point, knowledge transfer exercises, feedback…

This book, which is designed for practitioners in the training field, explains the principles of evaluating training programs on the basis of a four-level model consisting of the following components: reaction, learning, behavior, and results. The book is divided into two parts. Part 1, which consists of eight chapters, describes the concepts,…

This trainer's handbook is designed to be a desktop reference on the nature of training and the procedures involved in training preparation and provision. Part 1 covers the essential interaction skills required of trainers (maintaining leadership, creating learning associations, planning lessons, controlling training groups, analyzing trainees,…

This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

This paper is an exposition and comparison of the objectives, methodology, and findings of two research projects entitled "An Occupational Analysis of Training in Industry" and "An Occupational Analysis of the Work of Beginning Teachers." The relevance of these studies to the design and evaluation of teacher education…

Discusses the use of joint training approaches in industrial relations and the most effective training methods and techniques for the different groups in the industrial relations scene: management, supervisors, and union representatives. Outlines an industrial relations joint training strategy devised by the authors. (MF)

The demand for skilled technical editors is growing as society places increasing emphasis on receiving accurate, concise, and complete technical data. Since many organizations do not have inhouse programs for training technical editors, a need exists to provide inexperienced people with basic editing skills. One organization has developed two…

This fact sheet identifies some of the basic premises of employer-sponsored training and reviews two studies that surveyed the quantity of occupational training in industry. Highlights and statistics from a 1977 study by Seymour Lusterman entitled "Education in Industry," and a 1975 study by the Bureau of Labor Statistics entitled…

Based on a needs assessment survey of American Society for Training and Development members, this sourcebook provides practical information for trainers in business and industry. The guide is organized in five chapters: "Program Evaluation: A Model for Technical Programs" (Dan Gehler); "Transfer of Training: Readiness--Have We Thought about It"…

Stating that there is a difference in acceptable behavior for female and male trainers, the author offers guidelines for constructive classroom leadership styles for women. She describes the most frequent problem areas (establishing authority, the feminist issue, use of humor, and profanity) and how to deal with them. (MF)

Current methods of introducing creativity techniques in industrial training courses can be modified to increase the amount of personalized learning, according to the authors. They offer a framework for a new approach to creativity training in short courses and workshops, with both in-house and business school examples. (MF)