ChatGPT, an advanced generative AI language model, has rapidly emerged as a transformative tool in education. This study explores the key determinants influencing the continuance intention of digitally native Gen Z students in higher education to engage with ChatGPT 4o. Employing the Expectation-Confirmation Model (ECM), the study examines the…

Students' and instructors' adoption of "e-learning management systems (e-LMSs)" is critical to their success in a "virtual learning environment." Students can use "e-learning" to obtain instructional materials to supplement "traditional classroom" instruction. This study intends to highlight the important…

Purpose: While educators and students alike are increasingly moving to use on-line technologies, there is still much to be learned about how these tools influence student learning. The purpose of this paper is to present a comparative investigation of the online use of one undergraduate (UG) and two postgraduate (PG) student cohorts undertaking…

This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…