This report examines issues relevant to establishing an Office of Student Financial Assistance (OSFA) ombudsman office within the Department of Education. The OSFA ombudsman office came out of the need to improve student lending program services and to mitigate the impact of loan default on students. It was determined that students involved in…

This manual is designed to provide Peace Corps staff with materials that can be used in the inservice training of volunteers. It addresses areas outside the realm of the volunteer's technical job assignment, areas that are directly related to a volunteer's effectiveness on the job. The manual assumes that inservice training will take place 6-12…

Analysis of the evolution of the regulatory process in federal student aid looks at the ability of stakeholders to influence results and concerns about overregulation. Alternative regulatory approaches, considered less burdensome, are examined, and the appropriateness of using student financial aid policy to achieve social and political objectives…

This document provides a technical model of the preemployment skills area of the Youth Employment Competency System that service delivery areas (SDAs) are required to operate under the Job Training Partnership Act (JTPA). The model is intended as a program development aid to SDA staff and JTPA service providers. Section I deals primarily with the…

This manual is designed primarily to assist Education Peace Corps Volunteers undertake community projects in addition to their primary job assignment. Chapter 1 discusses the factors that determine the measure of success of the project. The process, not the product, is emphasized. Chapter 2 on situational analysis outlines areas of investigation…

This document presents the 23 preemployment skills competencies designed to assist youth in their search for work, their life/work management decisions, and their overall work maturity. They are designed for youth served under the Job Training Partnership Act. In its entirety, the document can be used for information purposes and as a training…

This guide provides line practitioners, managers, and policy makers with an orientation to the essentials of "client-centered" case management serving young people who require assistance from a variety of service institutions. It focuses on implementation of case management within the context of the federal Job Training Partnership Act…