Reviews three areas of knowledge needed to select an appropriate needs assessment strategy: (1) the criteria for selecting the method, (2) nine needs assessment methods, and (3) a means of categorizing methods. Provides an example of an assessment activity conducted in a small rural hospital. (LRA)

Presents organizational criteria and implementation techniques that school districts can use to meet their responsibility for accountability to the community. (MLF)

This article presents an integrative skills assessment approach for teaching students of social work to perform assessments. The approach is based on technical eclecticism and combines three practice models: (1) psychosocial, (2) cognitive-behavioral, and (3) systems. Specific teaching strategies as well as shortcomings of this approach are…

Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…

This guide is a product of a study conducted as part of a broader effort by the Department of Education to identify the causes of rising college costs and find and disseminate ways to contain these costs. In institutions of higher education most costs are manageable and can be contained without jeopardizing key services. This can be achieved by…

These training materials are part of a four-volume set dealing with the Vocational Rehabilitation Program Standards Evaluation System (VRPSES). (VRPSES is concerned with evaluation standards developed to measure the performance of the vocational rehabilitation program in achieving its mandate.) Covered in the volume are the following topics: an…

Based on two manuals developed by Goodwill as part of their staff training series on program review, this program evaluation manual is designed to help facility administrators implement and improve their service delivery. The book contains an introduction and nine chapters. The introduction defines program evaluation, provides a rationale and uses…

Describes the selection of an automated library system for 11 university cluster libraries in Wisconsin, from the decision to automate and the development of a proposal request, through the selection process itself. Appendices include a chronology of events, participants in the process, a checklist of activities, and additional suggestions.…

Describes a two-year (1983-1985) systems study of the human services provided adolescents aged 10-17 and their families in one rural Pennsylvania community. Describes teacher/student survey, human services utilization survey, case reviews, and development of community-based advocacy plan. Discusses study's impact on local human services network…

This paper presents a complex, hybrid, method of cost analysis of online courses, which incorporates data on expenditures; student/course enrollment; departmental consumption/contribution; space utilization/opportunity costs; direct non-personnel costs; computing support; faculty/staff workload; administrative overhead at the department, dean, and…