Intended to assist library educators, vendor representatives, end-user trainers, and experienced searchers, this article examines typical problems encountered by students in learning online searching. Problems with database selection, search tactics, and using the search system are highlighted, and a sample online exercise and search request form…

Describes program of end user training designed to teach students rudiments of searching using Bibliographic Retrieval Service/After Dark. Results of participant responses to post-search questionnaire are reported, including suggestions of what to cover in basic training, problems of end users, and developing role of online searcher as consultant.…