Efforts to assess quality of academic life at Vanderbilt University (Tennessee) resulted in a plan to merge qualitative and quantitative measures and uncovered political, logistical, and fiscal issues in collection and use of the two kinds of data. Although qualitative databases are costly, they are also very useful in different ways. (Author/MSE)

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This manual outlines and explains procedures for conducting a study of the exact content and requirements of jobs in order to develop an information base for students to use in evaluating their suitability for given jobs. Addressed in the first half of the guide are the following topics: the meaning of the term job study, the image of a job,…

This issue presents two articles on the use of data to improve results for students with disabilities. The first paper examines how researchers supported by the Office of Special Education Programs are discovering innovative uses of scientifically derived information in instructional and administrative decision making as well as strategies for…

This report summarizes the highlights and presents statistical data (two-thirds of the report) from a national survey of 35,478 full-time college and university faculty members at 392 two-year colleges, four-year colleges and universities, carried out in the fall and winter of 1989-90. The 200-question survey focused heavily on how faculty members…

This guide, which is based on a 12-month study that examined the feasibility of and procedures for evaluating federal, state, and local supported employment programs for individuals with severe disabilities, discusses recommended data items and measures and presents guidelines for developing a data collection strategy and implementation plan.…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This book presents step-by-step guidelines to getting a job. The following are among the topics discussed in the book's 13 chapters: (1) assessing one's salable skills (identifying likes and dislikes, determining strong and weak points, assessing skills and knowledge, identifying areas for improvement); (2) identifying one's ideal job (describing…

This module, one of a series of 127 performance-based teacher education learning packages focusing on specific professional competencies of vocational teachers, deals with preparing exceptional students for employability. Included in the module are learning experiences that address the following topics: promoting employment opportunities for…

This document is a handbook for adult education professionals to follow when beginning or expanding learning programs to meet the needs of stakeholders at a particular workplace. The handbook presents a seven-step model that is based on the findings of several research and demonstration programs. Each of the handbook's seven chapters details one…