For years, Marjorie Hass, now the president of Rhodes College, was approached by women in higher education looking for advice and support as they took on leadership roles and navigated challenging career paths. Eventually, she began offering online seminars so she could meet in small groups to answer questions and encourage women to develop…

Discussion of workplace conflict management examines erroneous assumptions inherent in traditional reaction patterns, considers key elements of planning for conflict prevention, and some workplace strategies to help minimize conflicts. Several approaches to conflict management, and their outcomes, are highlighted, and stages of the…

Presents suggestions to help teachers who must work with difficult principals, offering 10 ideas for how to make meetings with such principals more effective. The paper also notes what to do if the principal is unreachable and describes how four teachers handled their own problems with difficult principals. (SM)

Conflict is common in college student life, where economic stress, close living conditions, and exposure to new people and ideas challenge students. Four vignettes illustrate typical conflicts concerning roommate relationships, workplace relationships among students, broken intimate relationships, and sexual harassment. Resolution options and…

Instructional materials are provided for a workplace communication class that is designed to cover 3 aspects of communication in 9 class hours. The first module on personalities is devoted to the following material found in Smalley and Trent's book, "The Two Sides of Love": introduction to personality categorizing; personality survey; discussions…

Campus activities programmers are offered strategies for coping with overbearing administrators and a hostile work environment, and deciding when to resign, including building a support network within and outside the institution, becoming involved in the local community, drafting a letter of resignation, building personal savings, and choosing…

This teaching guide presents a rationale for proactive social skills training for persons with mental retardation as well as over 100 examples of such instruction across the K-12 continuum. Chapter 1 provides a conceptual framework of social competence with principles of what, when, and how to teach social skills. Chapter 2 discusses the direct…

The materials comprise a 30-hour training package designed to assist workplace supervisors in Australia in understanding the issues and strategies for managing and training a multicultural workforce, particularly when it includes refugees or immigrants of non-English-speaking backgrounds. The course is to be taught by, and these materials are…

This handbook is intended for use in teaching communication skills to bank employees who are non-native speakers of English. It is designed to accompany a videotape recording (not included here) containing 35 vignettes concerning workplace behavior, communication, and problem-solving. Introductory sections provide brief descriptions of each…

Noting that adults caring for young children often find themselves responding to children's misbehavior in ways contradictory to their overall goals of children's autonomy and self-management, this book provides practical child-centered suggestions for responding to young children's disruptive behavior and suggests behavior management techniques…

This guide is intended for use in presenting a 90-hour career planning curriculum targeted toward unmarried teenage parents. The guide consists of 19 units that are structured around Wisconsin's 19 developmental guidance competencies. The following competencies are covered: understand one's learning abilities and how to apply them; perform…

This curriculum is based on what students need to know, to be able to do, and to be like in order to be competent in the work of the family. Each of the 12 units follows a uniform format that includes the following: perennial problem (one faced over and over by successive generations of families); practical problem (the organizing scheme for how…

This document contains the 9 publications constituting the fourth stage of the Voyager program, which is a four-stage program that utilizes contemporary content and instructional approaches to teach the reading, writing, critical thinking, and communication skills that adults need in today's world and to take adult learners from the beginning…