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Birnbaum, Robert – 1983
The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the…
Descriptors: Administrators, Collective Bargaining, College Faculty, Communication Problems
Weber, Michael R. – 1986
Many teachers in the Sheboygan (Wisconsin) Area School District's alternative programs use principles taught to behavioral disordered students for confronting and handling difficult situations when they must confront other adults in the school system about their concerns and problems. A positive and effective adult confrontation process is…
Descriptors: Communication Problems, Communication Skills, Conflict Resolution, Disabilities
Karmos, Joseph S.; Karmos, Ann H. – 1986
This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…
Descriptors: Communication Problems, Conflict Resolution, Creative Thinking, Critical Incidents Method
Morse, Philip S.; Ivey, Allen E. – 1996
Designed to help improve the staff-to-student communication style in schools, this book shows practitioners how to go from adversarial approaches to caring and helping--without losing control of the situation. The book offers time-tested methods that counselors and therapists have used successfully for years, methods that can be modified for…
Descriptors: Administrator Role, Communication Problems, Communication Skills, Conflict Resolution
Hayden, J. G. – School Administrator, 1986
Describes the growing trend of conflicts between school boards and superintendents, some of the various causes behind these conflicts, and practical steps board members and superintendents can take to avoid and to solve them. (IW)
Descriptors: Administrator Responsibility, Administrator Role, Board Administrator Relationship, Board of Education Role
Barbalich, Andrea – Currents, 1995
Nine campus public relations professionals offer solutions and strategies to address three campus communication dilemmas: (1) display of a controversial student photograph; (2) a state budget scare; and (3) a rape on campus. (MSE)
Descriptors: Administrator Role, College Administration, College Environment, Communication Problems
Dyer, Penny – 1992
The materials comprise a 30-hour training package designed to assist workplace supervisors in Australia in understanding the issues and strategies for managing and training a multicultural workforce, particularly when it includes refugees or immigrants of non-English-speaking backgrounds. The course is to be taught by, and these materials are…
Descriptors: Case Studies, Communication Problems, Communication Skills, Conflict Resolution