This Food Service Training Manual offers 11 lessons and 3 tests on personnel management. Lesson 1 introduces the subject and discusses five functions--from planning through evaluating--of the management process. Lesson 2 covers management's responsibilities and approaches and the pitfalls of decision-making. Verbal and nonverbal communication in…

This article describes the elements of trainer feedback, offers guidelines for giving and receiving feedback, and responds to common issues concerning the use of feedback in skill training groups. (Author)

This communicative intent curriculum attempts to demonstrate expressive communication skill acquisition training for students with severe/profound mental impairments at a developmental level of birth to 10 months, and outlines an expressive communication sequence for people who have a "no understandable speech" prognosis. The curriculum…

Suggestions on how instructors can improve the effectiveness of communication courses presented for business and industry. Emphasis is placed on the initial meeting with company officials, class preparation, and teaching style. (PD)

Through training, a 14-year-old Swedish boy with autism was able to develop alternative and augmentative communication routes for social communication. After difficulties in using manual signs, the boy was introduced to Blissymbols, which developed his ability to communicate and his interest in written words. Although still autistic and…

Three high-school students with severe disabilities were taught to initiate and maintain a conversation independently across a variety of school settings with nonhandicapped students as communication partners. The conversation initiation and "turntaking" skills generalized to conversation opportunities in other settings and with other…

This paper evaluates a program for assessing and/or training choice-making skills as a means of providing opportunities for adults with profound mental retardation to express food and drink preferences. In Experiment 1, the assessment/training procedure involving repeated, paired-item presentations, resulted in active choice-making and the…

This professional development guide focuses on teaching secondary students effective communication skills in both professional and social situations. Information in the guide will assist the teacher in determining the students' understanding of the communication process and build on this understanding by providing the communication skills needed…

Identifies a set of basic group leadership skills to be used in a systematic skills training approach. The skills involve teaching and group management. Definitions and examples of the skills are provided, and the adaptation of a microcounseling format for training in group leadership skills is discussed. (Author)

Stating that the trainer's ultimate goal is to help trainees make beneficial behavior changes on the job, the author presents models for trainers to use in teaching communication-skill formulas. She discusses three areas necessary for the successful application of communication skills: knowledge, practice, and valuing. (MF)

The handbook describes a method of teaching communication skills to students with severe disabilities (severely and profoundly retarded, trainable mentally retarded, autistic, deaf blind, and severely multihandicapped). In the interrupted behavior chain procedure, a routinized activity in a natural setting is interrupted and the child is taught to…

A correction procedure, including interruption, physical guidance, verbal instruction, and repetition, was used to train five students with severe/profound mental retardation to reject unmatching referents to their gesture mands. Trainers are urged to assess student response when items not matching the referent of a prior request are offered.…

The staff of an apartment-based residential support program was taught to use behavior interruption strategies to elicit requesting functions from two women with deaf-blindness and developmental disabilities. Results found the strategies to be both quickly assimilated by the staff and effective in increasing request rates from the subjects.…

This book examines the use of an experiential (participative) learning approach in training people in areas that are particularly emotionally challenging. Each of the nine articles focuses on the design and conduct of workshops in which the principles of experiential learning are used to help trainees acquire knowledge related to and cope with…

Counseling mothers of small children in effective growth monitoring and promotion is both an art and a science. Virtually all primary health care programs contain a Growth Monitoring and Promotion component (GMP). It is vital that supervisors and community health workers of GMP programs have a clear understanding of why communication skills are…