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Higher Education Management	1
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Coate, L. Edwin	1
Garcia, Pedro	1

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Experimenting Institutional Evaluation in Spain.

Peer reviewed

Garcia, Pedro; And Others – Higher Education Management, 1995

A recently implemented program of institutional evaluation in Spanish universities, designed with the intention of improving the quality of teaching, research, and administration, is discussed. Objectives and mechanisms for assessment in each of these areas are detailed. (MSE)

Descriptors: College Administration, Educational Quality, Evaluation Methods, Experimental Programs

Implementing Total Quality Management in a University Setting.

Peer reviewed

Coate, L. Edwin – New Directions for Institutional Research, 1991

Oregon State University implemented Total Quality Management in nine phases: exploration; establishing a pilot study team; defining customer needs; adopting the breakthrough planning process; performing breakthrough planning in divisions; forming daily management teams; initiating cross-functional pilot projects; implementing cross-functional…

Descriptors: Case Studies, College Administration, College Planning, Experimental Programs