Relates problems prompted by implementation of online circulation and cataloging systems in Polytechnic of North London's Library Service. Conversion of records from former card catalog to computer file and organizational problems (position of central technical services unit, position of Library Service in total information handling structure of…

Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…