Ohio State University developed a formula to calculate the annual and renovation budget necessary to maintain campus facilities. The calculations can indicate whether an institution is gaining or losing ground in facilities upkeep. Many institutions need to nearly double past efforts to retain physical plant quality and maintain facility…

After seven years of conducting the National Association of College and University Business Officers' benchmark program, designed to establish standards for institutional administration, the association reviews the lessons learned and the challenges ahead in higher education. Representatives of four participating universities offer their…

The wellness program is applied within the higher education setting as one means to control health care costs. Discussed are the program's design, objectives, content, facilities, structure and staff, financing, and evaluation. It is noted that wellness programs are not only cost effective but can help to improve morale and increase productivity.…

The University of Michigan, winner of a federal award for its campus energy conservation, has developed a building automation system that uses direct-digital-control technology to manage energy use. The project, undertaken in partnership with an energy management company, has saved over $10 million since its inception, and includes a revolving…

Electronic methods of transacting and managing business represent the future of college and university services. With proper planning, an all-campus card program offers many benefits and full cost recovery. The extensive Duke University (North Carolina) smart-card program illustrates the flexibility, utility, and cost-effectiveness of the concept.…

Common university budgeting practices are summarized, and the efforts at Rensselaer Polytechnic Institute (New York) to develop an improved analytical method are described. The method, revenue and expense analysis, evaluates the university's financial operating performance by treating each school and program as autonomous financial organizations,…

The University of Nebraska Lincoln has developed a process for nonacademic program review based on the criteria used for the Malcolm Baldrige National Quality Award. This framework provides seven categories of specific criteria that can be applied in institutional self-study to determine the organization's ability to satisfy customers and remain…

The Colorado School of Mines' experience illustrates that with good planning and enough money, a small university can provide a high level of waste management service, complying with government regulations. Considerations in developing the plan include a segregation scheme for incompatible materials, vehicle selection, and costs of ongoing…

Colleges and universities must find a way to streamline and integrate information management processes across the organization. The Georgia Institute of Technology responded to an acute problem of dissimilar operating systems with a campus-wide integrated administrative system using a machine independent relational database management system. (MSE)

Florida State University has implemented a financial aid delivery system that uses electronic fund transfer and an administrative voice message system to automatically notify the student of all financial aid transfers and provide detailed information on transactions. The system has streamlined the delivery process, and user response has been…

In a broad institutional planning exercise, Ramapo College (New Jersey) used charts to analyze the state of the college and brought in a theater and set designer to help assess the institutional context for its work. The technique has been used to explore organizational patterns in staff utilization, curriculum design and organization, space…

A Vanderbilt University (Tennessee) program designed to instill workplace values in the institution's business and finance areas is described. Program elements include a focus on the values of a specific work group, acknowledgment of the relationship between work performance and institutional success, and recognition of the good work of…

The first part in a two-part series about the development of an integrated management information system at Chaminade University (Hawaii) discusses decisions made about the system's integration and transportability, modularization, programing language, and productivity in the first five years. (MSE)

The program of voluntary separation at Smith College (Massachusetts), implemented as an alternative to forced staff layoffs, is described. The plan included generous separation benefits and counseling services. Related issues are discussed, including tax considerations, eligibility, cost estimation, the plan's timeline, information dissemination,…

Steps taken by Phillips Academy (Massachusetts) to contain costs during a serious deficit included short-term measures (increasing tuition and some fees, increasing enrollment, tightening administrative procedures, reduced personnel costs, and reducing programs) and long-term actions (early faculty retirement, increased retirement benefits,…