This guide provides information to help postsecondary schools and guaranty agencies (GAs) understand how a cohort default rate is calculated, review backup data, submit challenges to GAs and/or Direct Loan Servicing Centers (DLSC), and understand the response from the GA and/or DLSC. A cohort default rate includes Federal Family Education Loan…

When used in managing college student records, electronic data interchange allows electronic student records to be fed directly into a receiving institution's database instead of being sent by mail. Although the process offers many clear advantages, one important question that must be addressed is how students' privacy will be protected under a…

Given the changes in higher education since 1974, especially those introduced by infusion of technology into admissions, registrar, bursar, financial aid, and advising functions, it is suggested that the Family Educational Rights and Privacy Act of 1974 may be inadequate to address current college-student privacy issues. Additionally, colleges…