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Black, Lisa; Taylor, Z. W. – Community College Journal of Research and Practice, 2021
Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a…
Descriptors: Caseworker Approach, Higher Education, COVID-19, Pandemics
Illinois Community College Board, 2021
The mission and vision of adult education is to provide every individual in Illinois access to Adult Education and Literacy services. In Illinois, more than 1.15 million adults have less than 12 grades of formal education, approximately 2.8 million Illinois residents speak a language other than English in their home, and more than 350,944…
Descriptors: Adult Education, Adult Literacy, Federal Legislation, Planning