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Hayes, Robert M.; Walter, Virginia A. – 1996
Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…
Descriptors: Change, Change Strategies, Evaluation Methods, Library Administration
Walter, Virginia A. – 1995
This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…
Descriptors: Adolescent Literature, Adolescents, Community Relations, Data Collection


