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Peer reviewedCortez, Edwin M.; Bunge, Charles A. – Journal of Library Administration, 1987
Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…
Descriptors: Communication Audits, Data Collection, Data Interpretation, Decision Support Systems
