Briefly describes the current status of artificial intelligence and expert systems, and explores the possible applications in libraries and information centers. The implications for reference services, classification and cataloging processes, and assistance to patrons desiring in-depth reading of an area of knowledge are discussed. (4 references)…

The first of two articles describes the development of a protocol for interlibrary loan communications by the National Library of Canada, and discusses the benefits derived from standards that allow libraries using different communications equipment to exchange messages. The second discusses the impact of the standardized protocol on…