School library media specialists wear many hats within their school libraries, classrooms, and districts. Whether these roles are formally acknowledged or not, library media specialists (LMSs) are functioning as co-teachers, curriculum designers, website managers, technology troubleshooters, administrators, and in-service staff development…

An online survey of institutional repository (IR) managers identified copyright clearance trends in staffing and workflows. The majority of respondents followed a mediated deposit model, and reported that library personnel, instead of authors, engaged in copyright clearance activities for IRs. The most common "information gaps" pertained to the…

In order to increase the benefits that the student receives from bibliographic instruction, many community college libraries are incorporating the Information Literacy Competency Standards for Higher Education of the Association of College and Research Libraries (ACRL) into their BI programs. In order to take full advantage of the Competency…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

This report describes the development in 1986 of a management information system by the Sacramento City (California) Unified School District for use in high schools. A nine-page attachment, which comprises two-thirds of the report, offers profiles of selected schools drawn from the databases. Data sets of 200 information items, collected from all…

The Reference Department at the University of Colorado at Boulder provides a research consultation service to undergraduates enrolled in the mandatory introductory writing course. The Research Center is staffed by graduate students trained in providing reference assistance. Librarians in the Reference Department administered a patron satisfaction…

Intended primarily for distribution to public archival institutions, this sample questionnaire is designed to collect information on archival systems and services and related information on records management legislation or regulation. It is noted that the questionnaire is a simplification of a previous model and that it is being used for a…

Determining the best methods of assessment for a library instruction program in a large research university can be a challenging task. Albert R. Mann Library at Cornell University Library has pilot-tested three methods of formative and summative assessment for its library instruction program--attitudinal, outcomes-based, and gap-measure--and…

This report presents an analysis of data provided by 196 usable responses to a survey of a stratified sample of 282 college and university media centers. Information was collected on the following topics: current trends in budget and personnel levels; the degree of moral support provided by supervisors and the faculty clientele; the extent to…

This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…

Discusses the need for Spanish language materials in public libraries, and describes support systems that aid in the selection of materials. A directory of 50 vendors of Spanish language books, with brief information about the scope of materials and services they make available, is provided. (CLB)

Discusses one school district's expanded use of video and cable communications to meet needs identified by a survey of students and their parents in the areas of instruction, staff development, public information, and user support. Topics discussed include user-based planning; overall goals; implementation; evaluation methods; problems; and…

Since aging has become a field of increasing interest, many requests for information on the educational aspects of the subject have been received in the Office of Education. Because of the growing number of these requests, and because so few items bearing on education are included in the reference lists in the general field of aging, this…