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Download full textHall, Blaine H.; And Others – 1987
This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…
Descriptors: Academic Libraries, College Students, Higher Education, Library Personnel
