This manual ensures that the personnel who work at the Information/Reference Desk of the James White Library, Andrews University carry out similar procedures regardless of their shift. It serves as an orientation tool and a reference guide, and gives procedures for dealing with patrons, answering reference questions, making the right referrals,…

This publication provides the latest information available on the equipment and operation of mobile libraries operating out of road vehicles. The guide provides details on the establishment of mobile library services, financing, vehicles, furniture and equipment, staffing, collections, service base, and publicity. Some generalizations with regard…

This study evolved from a survey of all academic libraries in Georgia, designed to identify current online activities in the state's academic libraries, and to predict future directions and trends. The information was gathered to provide a pool of data for comparison, planning, management, and administration of online services, and to serve as a…

Providing a customized disaster response plan to assist libraries in quick recovery, this resource also outlines step to minimize damage and protect materials before trouble strikes. The first section of the book, "Response," contains information how to handle small jobs in-house and suggestions for working with contractors--with an…

Written in consultation with area school library/learning resource center specialists and university library science program faculty members, this handbook has been developed to assist librarians, information specialists, and instructional technologists in planning for the development of library learning resource centers in Iowa's area schools and…