This paper discusses how public library readers in Almeida Garrett, Porto, create a reading atmosphere, focusing on meanings associated with aural conditions. Through a qualitative, single case study, ethnographic and interview techniques were applied. Readers' actual practices and discourses, through a theoretical sample, and those of managers,…

Addresses the two-fold question concerning imposition of instruction on a library user when he/she only wants answer to information need--whether attempted instruction is infringement on the rights of the user, and whether attempted instruction detracts from the librarian's effectiveness in fulfilling information need. Twenty references are…

Reports on a study of the information-seeking behavior of users of Infotrac, OCLC, Newsbank Electronic Index, and LS/2 at the Bowling Green State University Libraries. Following a brief description of the data gathered by interviews, a model for library user education that considers automated information retrieval is presented. (2 references) (MES)

Discussion of library instruction for teaching the use of computer-based searching techniques focuses on a study conducted at Evergreen State College to determine novice and experienced users' information seeking habits, and to create a multicultural teaching model for researchers that acknowledges the users' conceptual frameworks. (15 references)…

Describes a strategy for query negotiation, based on a sense-making approach, which enables librarians to understand queries from users' viewpoint. The results of tests of the neutral questioning approach in workshops for librarians are discussed along with participating librarians' responses to this technique. (MBR)