Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

This paper looks at how the provision of information literacy training is supported in the further education sector. Using a case study, the results demonstrate how an online information literacy programme can be used as a staff development tool, in order that Learning Resources staff are better equipped to support students in their information…

The Anatolian University Libraries Consortium (ANKOS) was created in 2001 with only a few members subscribed to nine e-journal collections and bibliographic databases. This Turkish library consortium had developed from one state and three private universities joining together for the purchase of two databases in 1999. Over time, the numbers of…

This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…