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Direct linkClanton, Clista C.; Staggs, Geneva B.; Williams, Thomas L. – Public Services Quarterly, 2006
The University of South Alabama's Baugh Biomedical Library recently initiated a chat reference service targeted at distance education students in the biomedical sciences. After one year of service, the library conducted an evaluation of the chat reference to assess the success of this mode of reference service. Both traditional reference and…
Descriptors: Biomedicine, Medical Libraries, Reference Services, Synchronous Communication
