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Bichteler, Julie – Electronic Library, 1987
Examines some of the fears, frustrations, and misconceptions of library staff and patrons that hamper the effective use of computers in libraries. Strategies that library administrators could use to alleviate stress are outlined, including staff participation in the automation process, well-designed workstations, and adequate training for staff…
Descriptors: Human Factors Engineering, Library Administration, Library Automation, Library Personnel