This videotape and trainer's package helps fundraisers prepare a 1.25 hour program with scripted training guidelines for use by experienced or novice trainers. The workshop is designed to make all library staff partners in the fundraising process and to demonstrate that the behaviors involved are the same as those normally used to give good…

The staff of libraries and the populations they serve grow increasingly more diverse. Library users of different ethnic backgrounds, with different abilities and different needs, challenge libraries to be the place for everyone to get the information and materials they need. At the same time, library staffs should mirror the diverse population…