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Emily Dommermuth – Journal of Library & Information Services in Distance Learning, 2024
This case study presents the development of an asynchronous online module for an engineering undergraduate research program. It includes an overview of the development of the literature research module in Qualtrics and its transition to the campus LMS, Canvas. Assessment of student learning is described. The benefits to librarians of this mode of…
Descriptors: Asynchronous Communication, Information Literacy, Undergraduate Students, Student Research
Shaw, Kate; Spink, Amanda – Australian Academic & Research Libraries, 2009
The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…
Descriptors: Research Libraries, Reference Services, Best Practices, Academic Libraries