This workbook for financial aid administrators was intended for use at a 4-day workshop and provides information and detailed instructions on how to apply for and document applications for student financial assistance. Each section first outlines some basic rules and timetables, then uses a question-and-answer format and sample documents to guide users through the process. Sections include: (1) an introduction and overview; (2) student eligibility and obtaining student financial aid histories; (3) the Free Application for Federal Student Aid (FAFSA) and other output documents; (4) calculating the amount of student aid, including calculations for cost of attendance, expected family contribution, and student need; (5) communicating with students and families; (6) verification, updating, and correcting; (7) institutional eligibility and financial responsibility, cash management rules, and demonstrating school administrative capability; (8) electronic processing requirements; (9) overawards and overpayment and extra practice on student eligibility, packaging, and verification; (10) Pell grants; (11) campus-based programs; (12) direct loans and Federal Family Education Loans (FFELs); (13) refunds and repayments; and (14) using professional judgement. Appendixes include a list of acronyms, a glossary, a resource list, and reproductions of overhead slides used in the sessions. (SM)