Personnel administrators should insist on a well-managed exit interview process to monitor departmental turnover and to acquire feedback about the working environment. Some procedures to develop an effective process are discussed. (MLW)

An increasing number of academic and research libraries have built high-density shelving facilities to address overcrowding conditions in their regular stacks. However, the work performed in these facilities is physically strenuous and highly repetitive in nature and may require the use of potentially dangerous equipment. This article will examine…

Factors to be considered in designing a comfortable library work environment are identified as new technology, changing relationships between library staff and patrons, and increased awareness of human needs of staff. Features of furniture and equipment for service desk areas, staff work areas, and office areas are discussed. (5 references) (MES)

This study uses Henry Mintzberg's structural observation method to examine British primary school head teachers' work patterns and determine the nature of their role. Head teachers' days were characterized by brevity, variety, and fragmentation similar to those discussed in findings of other empirical managerial studies. Leadership roles stressed…

To establish good working relationships with their school boards, superintendents should (1) be willing to be vulnerable, (2) be open and accurate, (3) be consistently civil, (4) seek compromise, (5) avoid complacency, and (6) remember that the relationship with each individual board member is unique. (PGD)

Describes the results of a survey of 108 rural South Dakota high school principals. Reports that, although principals envision themselves as instructional leaders, a majority of the day is spent on general managerial duties and discipline, with principals more concerned about task completion than about individuals or school climate. (Author/DHP)

Presents time management techniques that child care directors can use in learning to control "time bandits," those external (circumstances and expectations of others) and internal (personal work attitudes and behaviors) factors that take away focused attention from planned priorities and personal productivity. (BB)

Discussion of workplace conflict management examines erroneous assumptions inherent in traditional reaction patterns, considers key elements of planning for conflict prevention, and some workplace strategies to help minimize conflicts. Several approaches to conflict management, and their outcomes, are highlighted, and stages of the…

Superintendents are uniquely positioned to establish workplace condition where on-the-job learning can flourish. Given the myriad duties and responsibilities that consume superintendents' typical workday, it is sometimes difficult for them to devote time and resources necessary to stimulate powerful-on-the-job learning experiences for school…

This study addressed the perceptions of isolation among high school principals in Georgia. The data collection process, in which interviews were conducted, provided insight into the lived experiences of 10 principals. One of the findings was that high school principals were relieved, in a sense, to discuss their perceptions of the…

This study examined the job and growth satisfaction of secondary school administrators. Three sets of variables (job, organizational, and personal characteristics) were tested in terms of their impact on 2 related but distinct dependent variables: job and growth satisfaction. The participants included 153 school administrators, 66 principals, and…

This second paper in the intrapersonal skills series is concerned with belief systems and how individuals can manage self-esteem by internalizing assertion and awareness training program concepts. The introduction of the paper defines self-esteem and examines how individuals form their self-concepts. It is proposed that persons gather and…

Reports results of a survey of 800 library staff members on aspects of library work that they find stressful. The findings include sources of satisfaction and stress for all participants, and sources of stress specific to public services librarians, technical services librarians, and support staff members. (CLB)

Discussion of issues in management of library automation includes: (1) hardware, including systems growth and contracts; (2) software changes, vendor relations, local systems, and microcomputer software; (3) item and authority databases; (4) automation and library staff, organizational structure, and managing change; and (5) environmental issues,…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…